Privacy Policy – Aurum & Fidelis Ltd

1. Introduction

Aurum & Fidelis Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

2. Business Information

Aurum & Fidelis Ltd
5 Police Street, Manchester, M2 7LQ, United Kingdom
Email: hello@aurumfidelis.com

3. Information We Collect

We may collect and process the following data:

  • Personal details (name, billing address, delivery address)
  • Contact information (email address, phone number)
  • Payment information (processed securely via third-party providers)
  • Order history and purchase details
  • Website usage data (via cookies and analytics tools)

4. How We Use Your Information

We use your data to:

  • Process and fulfil your orders
  • Communicate with you regarding your purchase
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (only if you have opted in)

5. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual obligation – to fulfil your order
  • Legal obligation – for tax and accounting purposes
  • Legitimate interests – to improve services and prevent fraud
  • Consent – for marketing communications (where applicable)

6. Payment Processing

Payments are processed securely via trusted third-party providers. We do not store your full payment details.

7. Data Sharing

We only share your data where necessary, including with:

  • Delivery providers (e.g. Royal Mail)
  • Payment processors
  • IT and website service providers

We do not sell or rent your personal data to third parties.

8. Data Retention

We retain personal data only as long as necessary for legal, tax, and business purposes.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise these rights, contact: hello@aurumfidelis.com

10. Cookies

Our website may use cookies to enhance user experience and analyse traffic. You can control cookie settings through your browser.

11. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Official retailer

5 Police st
Manchester
M2 7LQ

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Become a retailer

Aurum & Fidelis is partnering with a select number of retailers across the UK.

Designed in small batches and crafted from solid 925 sterling silver with premium gold plating, our pieces are built for customers who value quality, detail, and timeless design.

If you are interested in stocking Aurum & Fidelis in your store, we’d love to hear from you.

 Apply now